Privacy Policy

Information we collect

When you use our contact form, we collect the information you provide:

• Your name
• Your email address
• The content of your message

We also use Google reCAPTCHA to help prevent spam and abuse. reCAPTCHA may collect technical information, such as IP address, device, browser, and interaction data, under Google's privacy practices.

If you allow analytics, Google Analytics collects information about how you use the website, including pages viewed, general device and browser details, approximate location, referral source, and interactions with order, directions, phone, email, and social links. We do not send your name, email address, phone number, or message contents to Analytics.

How we use information

We use the information we collect to:

• Respond to your questions, catering, event, or wholesale inquiries
• Protect our contact form and website from spam, fraud, and abuse
• Maintain and improve our website and customer service
• Understand which pages and café links visitors find useful

We do not use contact-form submissions to send marketing messages unless you separately agree to receive them.

How we share information

We share information only as needed to operate our website and respond to you. This includes service providers that help us deliver email, protect the contact form, and understand website use, including Resend, Google reCAPTCHA, and, when you allow it, Google Analytics. These providers process information under their own terms and privacy policies.

We do not sell personal information collected through the contact form or use it for cross-context behavioral advertising.

Retention and security

We keep contact-form submissions for as long as reasonably necessary to respond to you, maintain business records, and meet legal obligations. We use reasonable administrative and technical safeguards, but no method of internet transmission or storage is completely secure.

Your choices and privacy rights

Depending on where you live and applicable law, you may have rights to request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below. We may need to verify your identity before responding.

Analytics choices

Google Analytics does not load unless you select “Allow analytics.” You can decline it or change your choice at any time. Withdrawing permission stops future Analytics collection from this browser and removes available Analytics cookies from this website.

Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Third-party policies

Google reCAPTCHA and Google Analytics are subject to Google's Privacy Policy and Terms of Service.

Contact us

For questions about this policy or our privacy practices, email contact@whatcoffeeandbakery.com or write to What Coffee Roastery & Bakery, 1002 Monroe Street, Santa Clara, CA 95050.